Both Sides of the NSA Member Experience: The Seasoned Veteran versus the Rookie
Two NSA members, one since 1991, the other a first-year attendee, sit adjacent at Fast Track and monthly NSA meetings. Despite differences in our experience, subject matter, and product lines, Don Gabor and I are witnessing the same speakers, networking activities, and Fast Track workshops.

Road Warrior's Guide to Hotel Safety: How to be a Shadow Traveler for Fun - and Survival.
Great news: Hotel security is better than ever! Unfortunately, that's also the bad news. Among criminals, capitalizing on complacency is virtually an art form. In fact, if there weren't folks like me putting people at ease with safety tips, the bad guys would probably hire us to do it. (Note to self: See if police are rent mailing lists... ) So how do you beat criminals at their own game? Attitude - specifically, ninja attitude!

How to Handle Difficult Audiences
You're prepared, polished, and ready to go. You step up to the podium and "bang, bang, bang" - you get shot down by a hostile audience. How do you keep your cool, and take back control?

10 No Cost, No Fail Ways to Grow your Business
Business etiquette is key if you are seeking success in today's marketplace. Under the banner of customer service is the humble but vital ability to connect with people in a polite, courteous and above board fashion. Sadly, many people no longer comport themselves with grace and ease and they require some coaching. It is an art to treat others with respect and kindness, particularly in the frenetic environment we all inhabit today.

They're Playing Our Song...
For many people, comprehension of music licensing starts when sitting in a class, frequently a CMP study group. As they listen, some of the students begin to realize they have been inadvertently breaking the law. Inevitably someone looks up in surprise during this discussion and says: "But I paid $20 for my James Taylor CD-why can't I play it for my walk-in music at my meeting?"

Why It's Important To Effectively Use Humor in Every Speech You Give!
Yesterday on CSPAN I was watching retired elder statesman George McGovern speaking to college students about how the Bush Administration, (because of the Iraqi War) should make a concerted effort to mend fences with our allies. The talk was dry and monotonous and contained information we've all heard before from other democrats.