Confidence Archive

Road Warrior’s Guide to Hotel Safety: How to be a Shadow Traveler for Fun – and Survival

by Sal Musco Feeling a bit vulnerable while on the road? Modern travelers can take a tip from the ancient professionals who pioneered the killer business trip. Great news: Hotel security is better than ever! Unfortunately, that’s also the bad news. Among criminals, capitalizing on complacency is virtually an

How to Handle Difficult Audiences

By Diane DiResta You’re prepared, polished, and ready to go. You step up to the podium and “bang, bang, bang” – you get shot down by a hostile audience. How do you keep your cool, and take back control? When I started out as a consultant, I remember landing